Wednesday, July 2, 2014

Relationship Between The Pet Sitters And The Client

By Rosella Campbell


Taking care of pets is an ideal career for people who have great love for animals. It is a common job especially in Houston, TX as there are many companies there that offer this kind of jobs. Pet sitters may however be under a lot of risks when at work. For instance, they have the risk of being injured by the animals they take care of or being charged if the animal they were looking after injures someone else. Good news is that taking care of pets is not that bad; the sitters can have a good time if they do a good job and establish a good relationship with their clients.

There are various ways of making sure that your relationship with the client as a sitter is never on the rocks. One way of making this happen is by keeping contact with the customer. You can do this by sending them text messages or emails, writing notes and also calling them. The communication may include things like preferences and the needs of the pets.

You should always have urgent contacts that may assist you to reach the client when an urgent situation occurs. The pet may fall sick and need help from the vet or owner. These contacts will really help in such situations and will assist in getting closer to the customer.

Another good way of building this relationship is by always keeping a report or a diary of the activities of the pet during the day. The report may include the important things regarding the animal like its eating habits and any changes that may be noticeable about the pattern of its toileting. The client will most definitely be happy to know what their animal was doing when there were not present.

Obedience is a quality that most customers will value. As a caregiver you must always do precisely what the customer requires. This will help in developing their faith in you hence they will be relaxed when leaving their pets in your care. If you observe an uncommon type of conduct on the pet, it is recommended that you ask for directions from a client before doing anything.

Time keeping is another thing that will help you to establish that perfect relationship with your customer. Many people will hate it when you report to work an hour late hence inconveniencing them. If a client requires for you to visit three times in one day, make sure you do not miss any visit as this will destroy their trust in you.

A good relationship with a client is the basic thing to running your own pet sitter company. Starting a new company will require a lot of hard work and also perseverance especially if it is in a place like Houston where there are already many such companies. Other techniques like advertising will help grow the business but not as much as being competent will.

You should also offer reasonable prices to succeed. There are many sitters who offer prices that are too expensive and they end up with few or no clients. You should ensure that your costs are affordable to many people so that they can attract many potential clients to your firm.




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